5 Ways to Re-engage Inactive Users in BFSI

Who is an Inactive user?

Why do they become inactive?

Reasons why users become inactive

  1. Absence of onboarding process
  2. Lack of tutorials — that help to deal with complex user interface
  3. Relevant updates
  4. Too many in-app advertisements
  5. Lack of value

Ways to re-engage Inactive users in BFSI

#1 Never let users skip your onboarding

#2 Re-engage inactive customers by offering personalized communication

#3 Gamify their experience

#4 Collect customer feedback and use data to improve your app experience.

#5 Use the Push Notification tool to re-engage:

Conclusion:

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