Drive More Bookings: Travel and Hospitality Push Notification Templates
You’ve just landed in a city you’ve never visited before. It’s late, you’re tired, and all you want to do is check into your hotel and hit the hay. As you switch on your phone, a notification pops up — ‘ Welcome to Marriott! Your room is ready and waiting for you. Enjoy your stay! ‘ Instantly, you feel a wave of relief and a sense of being cared for. This is the magic of well-written and executed push notification templates in the world of travel and hospitality.
Now, let’s reverse the roles. Imagine you are the hotel manager or the app developer responsible for sending that timely message. That simple, well-timed notification not only enhanced your customer’s experience but also significantly boosted their engagement with your brand.
In this blog, we discover the world of push notifications in the travel and hospitality industry. We’ll delve into the importance of these bite-sized messages and their benefits to your app.
Plus, we’ve got a collection of tried-and-tested push notification templates that are sure to take your customer engagement to new heights. So, pack your bags, and let’s get started!
What are Travel & Hospitality Push Notifications?
Consider push notifications as your loyal digital guard who’s always on duty. These are compact, tailored messages that whizz from your app to your customer’s device in real time, keeping them connected with your brand, whether they’re planning a trip or already on the move.
From a timely update about their flight status to a hotel booking confirmation, from personalized travel recommendations based on their browsing history to irresistible discounts and promotions — push notifications do it all.
From the moment you’re planning your trip to the time you’re stepping back through your front door, these real-time updates accompany you every step of the journey. They’re the bridge between your business and your customers, ensuring they never miss anything important throughout their journey.
Benefits of using Push Notifications in Travel & Hospitality Apps
Push notifications are not just smart-they’re game-changers. Here’s why:
1. Enriched Customer Experience
Imagine a customer being notified about an available room upgrade at their hotel just as their flight lands or being alerted about a last-minute gate change. That’s push notifications working as a 24/7 concierge service, enhancing customer experiences, and exceeding their expectations. In-app messages do the same thing by enhancing the in-app experience.
2. Increased Engagement
Push notifications have the power to transform a customer’s casual app visit into an engaging experience. By reminding customers of their incomplete bookings, notifying them of limited-time deals, or sharing exciting local experiences, they ensure your brand’s constant interaction with the customers.
You can measure the user engagement levels on your travel & hospitality app by tracking metrics like MAUs, DAUs, and the Stickiness ratio.
3. Elevated Revenue Growth
A timely, well-crafted push notification can be a mini-billboard, sparking impulsive purchases. A tempting discount on a spa service at a hotel or a limited offer to upgrade to business class can directly contribute to boosting your revenue growth.
4. Improved Customer Retention
By delivering valuable and relevant information to your customers proactively, you create a positive brand experience that not only satisfies them but also keeps them coming back for more, thereby increasing customer retention.
Travel and Hospitality Push Notification Templates that Work!
Perfecting a push notification is an art. It’s like crafting a digital potion, a blend of information, personalization, and appeal. To inspire your next campaign, here are some tried-and-tested push notification templates for travel & Hospitality apps that you can utilize:
#1 Flight Updates
This personalized push notification template provides real-time updates about flight schedules to travelers, thereby reducing any potential travel-related stress. It uses the recipient’s name and specific flight destination for a more personalized touch, reminding them of their scheduled departure time.
Title: Gear up for takeoff at [Time]. Safe travels!
Message: Hello [Name], your flight to the vibrant destination of [Destination] is on schedule.
#2 Hotel Booking Confirmation
This is one of the most commonly used travel and hospitality push notification templates that offers timely confirmation of hotel bookings, assuring guests their reservations are secure. By incorporating the customer’s name, specific hotel, and booking date, it establishes a personalized connection.
Title: We can’t wait to welcome you on [Date].
Message: Fantastic news, [Name]! Your suite at [Hotel] is all set.
#3 Special Discounts and Offers
This engaging template is designed to attract customers with promotional deals, in this case, a summer discount. It uses a playful tone to inform customers about a limited-time booking discount, creating a sense of urgency. By personalizing it with the customer’s name, it makes the offer seem exclusive, enhancing the allure of the deal and potentially increasing booking rates.
Title: Guess what, [Name]? Summer just got a whole lot cooler!
Message: Dive into a 20% discount on your next booking with us. But hurry, this sun will set soon!
#4 Abandoned Booking Reminder
This push notification is strategically used to target potential customers who have abandoned their booking process midway. By directly addressing the recipient and reminding them of the pending action, it aims to recapture their attention and nudge them towards completing their booking. The template cleverly taps into the element of curiosity and the anticipation of adventure, subtly encouraging users to finalize their vacation plans.
Title: Hey [Name], we noticed you left something behind.
Message: Your dream vacation is waiting in your cart. Complete your booking now, and let the adventure begin.
#5 Personalized Recommendations
This template aims to enhance a traveler’s experience by suggesting unique local activities at their destination. It delivers a highly personalized recommendation that feels exclusive. The message implies a curated selection of experiences, promoting a more immersive and tailored journey for the user and potentially increasing user engagement and satisfaction.
Title: Discover local experiences handpicked just for you.
Message: Hi [Name], make your stay at [Destination] unforgettable!
Conclusion
In the vast cosmos of the travel and hospitality industry, your brand’s voice needs to be distinctive. Amid the constant hum of countless businesses vying for attention, it’s easy to get lost in the crowd. This is where push notifications emerge as your secret weapon, your VIP boarding pass to the realm of customer engagement. They can be the lighthouse guiding your customers toward your brand, even in a sea filled with countless options.
However, merely using push notifications is not enough. Success lies in how creatively you leverage this powerful tool. Crafted with careful consideration of timing, personalization, and relevance, push notifications can help your brand forge meaningful relationships with its customers. It’s about extending an engaging conversation, not an intrusive disruption. In the end, it’s about ensuring your brand becomes a trusted companion in your customer’s journey, not just another forgettable pitstop.
The Upshot.ai Advantage
Apart from push notifications, there are many other ways to boost your Travel and hospitality platform’s product adoption, engagement, and retention and increase its revenue. We at Upshot.ai can help you find relevant, effective, and actionable strategies to increase your product adoption and drive customer engagement.
The strategy that serves your business platform best will depend on multiple factors, and Upshot.ai can help you close down the best approach leading to supercharged engagement and your product’s success in 2023.
If you are interested in exploring the possibilities of incorporating these user engagement strategies into your platform, contact us!
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Originally published at https://www.upshot.ai.
